CRM

CRM

Customer Relationship Management is an increasingly important part of everyday life for small businesses.

We have partnered with an award-winning, UK-based hosted CRM company, InTouch, to provide you with excellent CRM features.

Powerful CRM – use the system to capture all you contacts, right through the sales pipeline process.  These contacts can be added manually, automatically via a web form from your website or even bulk through CSV imports.

Email Marketing – using your contacts list that you have carefully built up, you can then plan and execute email marketing campaigns using in-built templates and the ability to design your own.

Automation – you can create powerful workflows to send automated follow up emails and create tasks, based on a pre-defined set of actions, such as clicking on part of an email.  This allows you to run professional marketing campaigns that are usually only within the reach of the big companies!

Calendar & Tasks – the system provides calendar features, including task reminders, automated tasks and team tasks.

Sales Pipeline – an intuitive drag and drop interface allows you to easily manage your sales process, ensuring you convert as many prospects to customers as possible.

Survey tools – fully featured feedback surveys can be built using your own questions and sent to your customers to harness important feedback.

 

There are many benefits to using InTouch’s CRM system in your business.

UK-based company – offering full telephone support from their UK office

Full CRM and email marketing system in one – (rather than having to use purchase two separate systems!)

Excellent value for money – at £59 per month for two users with cost effective options to add more users

If you are interested, please contact us and we are happy to demonstrate the system to you and setup a free trial for you to explore using your own data.

We also offer full integration services to import your current data, setup custom fields, manage your data etc.